Terms & Conditions
Welcome to the Troxten.com website (hereon referred to as "Site"). Troxten provides this Site as a platform and service to our customers. By using this site you agree to follow these Terms & Conditions and our Privacy Policy. If you do not agree with the Terms & Conditions laid out below, please do not use this Site. Troxten reserves the right to make changes to the Terms & Conditions of this Site at any time. If you are dissatisfied with the Troxten Site, or feel that we are not abiding by our stated rules, please email us with your concerns. We would be more than happy to hear from you.
Usage
All text, graphics, specifications, information, content and all other materials displayed on this Site are the sole property of Troxten and are protected by copyright law. As such, these may not be used without the express written consent of Troxten. You may not modify, change or alter information or any other specification from this Site in any way.
Payment Terms
We accept the following credit cards: Visa, MasterCard and Amex. You represent and warrant that:
- the credit card information you supply to us is true, correct and complete;
- charges incurred by you will be honored by your credit card company; and
- you will pay charges incurred by you at the posted prices, including all applicable taxes, if any.
All payments must be in Canadian dollars. Current billing address and phone information must be included with every order. We retain a security interest in the products and all proceeds thereof until the full purchase price (including taxes and additional charges) has been paid. Payment must be received by us prior to our acceptance of an order, unless otherwise agreed by us in writing. Prices and shipping cost are subject to change anytime because of exchange rates, changes in shipping costs, manufacturer price changes and other extenuating circumstances.
Shipping
The term shipping or ship includes the commencement of shipping items in an order. In all such orders, we endeavor to ship out individual packages together so that they arrive at the same time; however, when that is not possible, we commence shipping by shipping individual packages in the order the soonest they are available and conditions permit. In these instances, our notification to you that your order has "shipped," indicates the time when the shipping process has commenced; it does not mean that all items in the order have shipped at that time. All packages shipped have a separate tracking number. You agree that your credit card will be charged on the date of inventory reservation for the order, not the date of shipping. All shipping fees are prepaid at the time of order placement.
All items purchased from troxten.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon tender of the item to the carrier.
Troxten ships to Canadian addresses only.
External Links
This Site may be linked to other websites on the internet that are not affiliated, owned or controlled by Troxten. Troxten is not responsible for these web sites or the links found there. We do not endorse or approve any Third Party links and by using Third Party links you do so entirely at your own risk.
Errors On Our Site
If we discover an error on our Site, we will attempt to fix it as soon as possible. As errors are corrected where and when discovered, we reserve the right to revoke any stated offer, and to correct any errors, inaccuracies or omissions including after an order has been submitted. This includes pricing, colour, picture and product description errors. If you are not fully satisfied with your purchase, you may return it in accordance with the Shipping & Return Policy of Troxten.com. Price, availability of products, and services are subject to change without notice.
Privacy and Security
Privacy is important to us and to our customers. We respect your privacy and therefore do not sell, share or distribute your information under any circumstances.
Click for more information on our Privacy Policy.
Termination of Use
We may, in our sole discretion, terminate your account, or your use of the Troxten.com Site at any time for any reason. You are personally liable for any orders that you place, or charges that you incur, prior to termination. Troxten.com reserves the right to change, suspend or discontinue all or any aspects of the Troxten.com Site at any time without prior notice.
Electronic Communication
By using this Site you agree to receive communications from us should you provide us with an email address. This can include communication regarding an order or promotions & newsletters if subscribed. You can unsubscribe from newsletters and promotions at any time.
Disclaimers
Your use of the Troxten.com Site is done so at your own risk. The materials and services provided on this Site, and in connection with this Site, are fully "As Is". Materials and services on this Site have the possibility of being out of date and Troxten nor our affiliates or suppliers make any commitment to ensure accuracy or commit to updates. All products and services provided on this Site and purchased on this Site are subject to only their own specific warranties and specific manufacturer warranties may supersede Troxten.com warranties. Please check each product for more details. All items are available while quantities last.
Even though our Site is for a general audience, children under the age of 13 should always have a parent’s or guardian’s permission before providing any personal information to anyone online.
Limitations of Liability
Troxten and its service providers assume no responsibility, and will not and shall not be liable for any damages, viruses or harm that may infect your computer equipment, your computer, telecommunication equipment or any other property that may be connected to the use of the Troxten.com Site. In no event will Troxten, its employees, affiliates, suppliers, shareholders, agents, successors, service providers and any other party involved with the creation of this Site or services provided with this Site be liable to any party for any direct, indirect, punitive, consequential, inconsequential and incidental damages, loss of time, business or any damage at all, including loss of profits or data resulting from the use of this Site or third party elements on this Site.
These Terms and Conditions were last revised and made effective as of February 27, 2024
